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Returns Policy

Our Returns Policy

Kings Jewellers.co.uk have made every effort to display our items as accurately as possible if any item is not quite what you required don’t worry we offer a 7 day money back guarantee. Providing the item is unworn and in pristine condition with its original packaging and all the relevant documentation. This offer does not apply to earrings, body jewellery and special orders.
Please make sure you order the correct ring size as we cannot exchange or refund for wrongly ordered sizes. All the above is in addition to your statutory rights.
When refunding the customers original postage charges are not refunded unless goods are damaged or faulted. If goods arrive damaged please notify us within 2 days. We will accept no liability for items said to be faulty or damaged on delivery if not notified within this time scale.
Please post returned items to:
Kings Jewellers ltd
70 The Galleries
Tyne and Wear
NE38 7RR
Goods should be returned back to Kings Jewellers Ltd by special delivery. This will ensure proof of delivery and insure the goods while in transit. Refunds will be given by the same method used to pay for the goods and will be refunded as soon as the item has been received and checked.